Description
Your Toll-Free number verification was rejected because the website domain provided failed domain inspection checks and was identified as high risk. Messaging from this Toll-Free number is blocked, as carriers require domains to demonstrate stability, security, and a clear connection to the submitting business.
Domains that appear newly created, improperly configured, or misaligned with business details cannot be approved for Toll-Free messaging.
Possible Causes
This issue occurs when the submitted domain raises risk concerns, such as:
- A recently registered domain with little or no operating history
- Association with suspicious or questionable activity
- Security vulnerabilities or improper technical configuration
- Domain ownership details that do not align with the submitting business
Possible Solutions
To resolve this issue:
- This submission is not eligible for resubmission using the current domain
- Domains that fail inspection are considered high risk and cannot be approved
- For future submissions, ensure the domain:
- Has been established for a reasonable period of time
- Is properly secured and correctly configured
- Clearly reflects ownership aligned with the business submitting the verification
- Maintains a positive reputation with no security concerns