Description
Your Toll-Free number verification was rejected because the submission was flagged as a potential fraud risk. Messaging from this Toll-Free number is blocked, as carriers do not permit messaging programs associated with suspected fraudulent activity.
Fraud risk assessments are based on multiple trust and security signals. When a submission fails these checks, it cannot be approved regardless of the messaging use case or consent structure.
Possible Causes
This issue occurs when a submission raises fraud-related concerns, such as:
- Inconsistencies or risk indicators in the business information provided
- Suspicious patterns identified during the verification review
- Association with previously identified fraudulent activity
Possible Solutions
To resolve this issue:
- This submission is not eligible for resubmission
- Businesses associated with fraudulent activity are not permitted on the network
- Any future submissions must pass fraud prevention and security checks